TWI450571B - Structural data transmission method and system for interactive voice response system - Google Patents

Description

Structured data transmission method and system applied to voice service

The present invention relates to a voice service servo system, and more particularly to a structured data transfer method and system for voice services.

Today, when the Internet is developed, the design of the webpage provides users with a very convenient input method. Because this type of input has the characteristics of a large screen, and the network can be used at home to transfer the structured data to the host on the Internet without additional expenditure, it is more suitable for personal computers. However, for users working outdoors, they are generally mobile phones as the main communication device. When these people must immediately transfer some structured information to the host, there are currently several implementation methods. For example, the user can fill in the relevant information on the webpage by connecting to the Internet; or by the customer service staff to record the answering information by phone, and then input the data into the computer; or use the short message to transmit the customized specifications, and then Interpreted by the back-end computer system to transfer the data to the computer database; or the user can hand-write the relevant information on the paper, and then transfer it to other computers to input the data to the computer; or By connecting to the voice service servo system, the user inputs the corresponding data according to the voice description provided by the voice service server system.

However, the above methods have a number of disadvantages. For example, the design of a general web page is more suitable for a personal computer. If you use the mobile phone to connect to the Internet to fill in the information, in addition to the screen is quite inconvenient, it may be limited by the bandwidth of the network and the line is interrupted during the process of inputting data, thus causing the user Very troubled. In addition, if you use the mobile phone to connect to the Internet to fill in the information, you still need to pay for the data usage fee for mobile phone connection. If other people fill in relevant information, such as customer service staff, they will bear a higher personnel cost.

US Patent No. 7,027,571 provides a system that, through the assistance of a computer network, when a user dials from a telephone to a voice service server, the voice service server will operate the user through the telephone network. The menu screen is transmitted to a personal digital assistant (PDA) device beside the user. Then, the user can click the menu of the menu mode through the PDA device. After the voice service servo system receives the content selected by the user, the computer network sends the next-level menu to the PDA device for the user to click. When the operation is repeated until the required service item, all the operation options are completed to obtain the required service. However, the above technology requires additional cost through the computer network connection, and is not suitable for the environment without computer network connection.

U.S. Patent No. 7,263,177 provides a system which utilizes two sets of voice service servo systems to form a complete service. When the first voice service servo system receives the user's telephone dial-up connection, the system will connect to the second voice service servo system to provide additional media service functions, such as performing voice recognition directly on the voice service servo system. The function allows the user to directly operate the voice service servo system on the telephone through voice recognition.

Accordingly, it is necessary to design a structured data transmission method and system for voice services, which can be quickly and seamlessly connected through voice communication. Efficiently transfer data to a computer system for instant delivery.

A structured data transmission method for a voice service according to an embodiment of the present invention includes the steps of: converting a structured data provided by a voice service server into an input program suitable for a communication device; and transmitting the input program to The communication device; the user of the communication device is encoded into a set of transfer instructions by the input program, and transmitted to the voice service server; and the set of transfer commands received by the voice service server is decoded .

A structured data transmission method for a voice service according to another embodiment of the present invention includes the steps of: converting a structured data provided by a voice service server into an input program suitable for a communication device; transmitting the input program To the communication device; combining the additional information obtained by a specific application to execute the input program; encoding the obtained data into a set of transfer instructions and transmitting to the voice service server; and decoding the voice service server to receive This group transmits instructions.

A structured data transmission system for voice service according to an embodiment of the present invention comprises a voice service server, a delivery service server and a data service server. The voice service server is configured to provide a structured data and receive encoded data of a communication device. The delivery service server is configured to provide an input program converted from the structured data and applicable to the communication device for downloading to the communication device, wherein the communication device can execute the input program to encode a set of transfer instructions. The data service server is used to solve The encoded data received by the voice service server.

1 shows a flow chart of a structured data transfer method applied to a voice service according to an embodiment of the present invention. In this embodiment, the automatic dialing method provides a standard usage mode and an additional data usage mode. In step 101, a structured data provided by a voice service servo system is converted into an input program suitable for a communication device, and the process proceeds to step 102. In step 102, the input program is transmitted to a communication device, and the process proceeds to step 103. At step 103, the applied mode is determined. If the standard usage mode is applied, then step 104 is entered, otherwise step 105 is entered. In step 104, the communication device causes the user to input data by executing the input program, and proceeds to step 107, wherein the input program can be presented in a menu mode or a question and answer mode. At step 105, the communication device proceeds to step 106 by launching a particular application to obtain additional material, such as a global positioning system. At step 106, it is determined whether the user is required to input data, and if necessary, proceeds to step 104, otherwise proceeds to step 107. At step 107, the data entered by the input program and any additional data are encoded into a set of transfer instructions, and the process proceeds to step 108. At step 108, an encryption action is performed for the set of transfer instructions, and the process proceeds to step 109. At step 109, the set of encrypted transmission instructions are transmitted to a voice service server, and the process proceeds to step 110. At step 110, a decryption operation is performed for the set of encrypted transfer instructions, and the process proceeds to step 111. At step 111, a decoding operation is performed for the set of transfer instructions, and the process proceeds to step 112. At step 112, the service to be provided is executed based on the data obtained by the decoding.

As shown in the flow chart of FIG. 1, the automatic dialing method of this embodiment is After the user inputs the required information, the communication device performs a coding operation, and then performs a dial-up connection to the voice service servo system. In an embodiment of the present invention, the communication device may include a mobile communication device such as a mobile phone or a personal digital assistant or another communication device such as a personal computer.

2 shows an architectural diagram of a structured data transfer system for voice services in accordance with an embodiment of the present invention. As shown in FIG. 2, the structured data transmission system 200 for voice service includes a program developer 210, a delivery service server 220, a mobile communication device 230, a voice service server 240, and a data service server. 250. The program developer 210 is configured to convert a structured data 260 provided by the voice service server 240 into an input program suitable for the mobile communication device 230. The delivery service server 220 is configured to store the input program and provide the mobile communication device 230 for downloading, for example, by means of a short message or a network connection. The mobile communication device 230 is configured to execute the input program to provide user input data for conversion into a set of transfer instructions and to transmit the set of transfer instructions to the voice service server 240. The voice service server 240 receives the set of transfer instructions and delivers the data service server 250 for data processing. The data service server 250 is configured to perform decoding and decryption operations on the set of transfer instructions.

In some embodiments of the present invention, the transfer instruction may be a dial-up instruction including a key input or a short message transmitted in a text manner.

FIG. 3 shows a schematic diagram of the program editing function provided by the program developer 210. As shown in Figure 3, the program developer provides four functions, including generating new projects, loading projects, saving projects, and creating files. Execution When the function of the new project is created, the program developer 210 provides the main screen for editing, so that the user can conveniently edit the structured information into the format required by the mobile communication device 230. When executing the function of loading the project, the program developer 210 uses an external program to edit the Extensible Markup Language (XML) format file defined by the program developer 210, so that it can be conveniently loaded after loading the file. Generate input programs. When executing the function of storing a project, the program developer 210 stores the edited project and outputs the edited content as an XML file. When executing the function of creating a program file, the program developer 210 converts the structured content of the XML file into a program executable by the mobile communication device 230, such as a jar file and a sis file or other application executable by the smart phone. The program format, such as the exe format, is for the user to enter data on the mobile communication device 230.

FIG. 4 shows a flow chart of the program developer 210 generating the input program. In step 401, the editing main screen is entered, and the process proceeds to step 402. At step 402, a menu of the first layer is created and proceeds to step 403. In step 403, all the option contents of the first layer are automatically established as the independent menu of the next layer, and the process proceeds to step 404. At step 404, the menu content is edited for each individual menu and proceeds to step 405. At step 405, the menu content is automatically created into individual independent menus and proceeds to step 406. At step 406, the service function of a menu is edited and proceeds to step 407. At step 407, the associated flow of the menu is defined and proceeds to step 408. At step 408, the control code and content required for each step are edited and proceeds to step 409. At step 409, it is determined whether all of the service functions of the menu have been edited. If yes, go to step 410, otherwise go back to step 406. At step 410, it is determined whether the construction has been completed. All form content. If yes, go to step 411, otherwise go back to step 403. In step 411, an XML form format file or a form format that is convenient for reading by other programming languages is automatically generated, and the process proceeds to step 412. At step 412, an input program executable by the mobile communication device 230 is generated.

As shown in FIG. 4, the program developer 210 provides an edit mode of the pull-down menu to generate a menu for each level, and then continues to generate its menu content according to the individual menu. When editing the service function, the corresponding flow and the control code required for the standard instructions of the mobile communication device 230 can be edited for each service function. After editing each service function and all the menu contents, the program developer 210 generates an XML form format file, and then generates an input program through the form format file to provide the user with input data.

In this embodiment, the program developer 210 uses the J2ME specification to develop a Java input program. Therefore, by installing a virtual machine on the mobile communication device, such as a smart mobile phone, on which the Java input program is to be executed, only one version, that is, an instruction to perform dialing on the smart mobile phones, can be provided. In this embodiment, the program developer 210 utilizes Java MIDP version 2.0 and CLDP version 1.0 libraries to develop the Java input program.

Referring to FIG. 2, in the embodiment, the delivery service server 220 can efficiently receive the input programs uploaded by the program developer 210, and automatically classify the input programs according to the voice service system category. Set to complete. Therefore, when the user downloads the input program, the user can directly use the option operation on the delivery service server 220 to input the required input. The program is downloaded to the mobile communication device 230 by means of network transmission. In addition, the delivery service server 220 can store related information that the user downloads in the past, so that when the version of the voice service content is updated, the user can be notified by way of a short message to download the latest version.

The mobile communication device 230 has a Bluetooth wireless transmission function. Therefore, the user can download the input program to the personal computer through the general Internet, and then deposit the Bluetooth mobile device into the mobile communication device 230. On the other hand, the receiving service server 220 can also transmit a short message including the global data locator (URL) of the input program to the mobile communication device 230, and the user can click the URL to reach the wireless network. The purpose of the download. After the input program is installed in the mobile communication device 230, the user can operate the input program through the bar menu mode. When the user operates the option to reach the desired service level to be executed, the mobile communication device 230 converts the function selected by the user into a transmission instruction, and dials or connects to the voice service server 240 in a short message manner. To perform the required services. In addition, the mobile communication device 230 can allow the user to store the command in a shortcut manner in the database of the mobile communication device 230, so that the user can directly click the shortcut or dial the link to the voice service system to execute. The services it needs.

FIG. 5 shows an example of a structured data transfer system applied to the voice service of FIG. 2 using the method of FIG. Since the general voice service system interrogates in a hierarchical manner to reach the option item of the provided service. Therefore, the complete voice system content, that is, the menu content of each item, is converted into structured data for execution by the program developer 210. Change the action. Then, using the XML format defined by the program developer 210 and the editing function of the external program, the structured data is converted into an XML file, and a question-and-answer menu is generated in a hierarchical manner, and the XML file is stored. Then, the program developer 210 is further used to parse the content of the XML file to generate a jar file and a sis file executable by the mobile communication device 230 or other application formats executable by the smart phone, such as an exe format, to input the program. The program developer 210 then uploads the input program to the delivery service server 220. The user can store and install the input program to the mobile communication device 230 via the Internet download or the interactive download of the newsletter. When the user executes the input program, a menu-type operation screen is displayed to allow the user to complete the data input by selecting or inputting relevant materials. When the user completes all of the input options, the input program converts all of the input into a set of standard text string instructions and automatically dials into the voice service server 240. After receiving the text string, the voice service server 240 automatically interacts with the transfer instruction, and sequentially transmits the structured information input by the user to the data service server 250.

6 shows another example of a structured data transfer system applied to the voice service of FIG. 2 using the method of FIG. 1. The example shown in Figure 6 is similar to the example shown in Figure 5, with the difference that the mode of application is different. The example of Figure 5 is applied to the standard usage mode, while the example of Figure 6 is applied to the additional data usage mode. Therefore, in the example of FIG. 6, the program developer 210 integrates a specific application, such as GPS, AGPS, or Wi-Fi, into the input program. Moreover, before the mobile communication device 230 performs the display of the menu content, The particular application will be executed first, for example, by obtaining the latitude and longitude of the mobile communication device 230, and converting the message into a parsable format of the menu content, and attaching it to the message to be transmitted.

In some embodiments of the invention, the particular application may also be independent of the input program. In addition, the specific application is not limited to applications such as GPS, AGPS, or Wi-Fi, and may include applications such as detecting various environmental parameters. For example, detecting the application of temperature, humidity or physiological parameters of the human body.

In a general voice service servo system, the voice service server 240 automatically interacts with the transfer command. However, such back-and-forth interactions still take a little time for dial-up connections. Thus, in some embodiments of the present invention, the input program may additionally define a set of shortcut instructions, such as adding a particular header before the transfer instruction. When the voice service server 240 detects the shortcut command, the voice transmission server automatically transmits the group transmission command to the data service server 250, thereby eliminating the interaction time of back and forth, further reducing the cost.

The following is an illustration of a transfer instruction from a structured data conversion. If a user wants to check the deposit balance of their bank account by telephone, the bank's voice service tiered menu is as follows: For the sake of brevity, all the menus are not listed:

Banking business: choose 3

General enquiry: choose 1

Deposit balance inquiry: choose 1

Enter account number, voice password

Transaction Details Enquiry or Fax: Select 2

Inquiry: Select 1

Enter account number, voice password, three-month transaction data start date and end date

Fax: Select 2

Enter account number, voice password, three-month transaction data start date and end date

Interest rate inquiry or fax: choose 3

Inquiry: Select 1

Fax: Select 2

Exchange rate inquiry or fax: choose 4

Inquiry: Select 1

Fax: Select 2

Insufficient balance details inquiry: choose 5

Inquiry: Select 1

Fax: Select 2

Appointment transfer account inquiry or fax: choose 6

Inquiry: Select 1

Fax: Select 2

Transfer service: choose 2

According to the above menu, the user needs to input the bank phone number on the phone button. After dialing, enter 3, 1, 1, account # and voice password according to the voice service. This back and forth interaction can take several minutes or more. If the structured data is converted into a transfer command by using the method and system provided by the present invention, the transfer command may include a series of dialed data as follows: bank phone Number p3p1p account # voice password. Since the content of the required dialing has been established in advance, the user can listen to the voice service without reducing the operation time. For the same set of dialing data mentioned above, this transfer instruction can reduce the operation time of the original few minutes to one minute.

If the shortcut command is further utilized, the transmission instruction may include a series of dialing data as follows: bank phone number p501p311 account voice password #. The dialing of the 501 is a specific header to define that the group of transmission instructions includes a shortcut instruction, so the remaining dialing can be all input at one time to further reduce the operation time. For the same set of dialing data mentioned above, this transfer instruction can further reduce the operation time to half a minute.

The structured data transmission method and system for voice service of the present invention can be applied to various voice service servo systems. The following examples illustrate the application of several voice service servo systems.

The structured data transmission method and system for voice service of the present invention can be applied to various hotline service systems, such as the Taipei City Government's 1999 hotline engineering service system.

The structured data transmission method and system for voice service of the present invention can also be applied to an instant inquiry service of a bus condition. Due to the current inquiry service for bus driving conditions, most bus operators use the Internet to provide driving information. However, this service mode is not convenient for general users. For example, the popularity of Internet access in some areas is poor, and the cost of network communication is high, which will reduce the user's willingness to use. With the technical features provided by the present invention, the way for the user to query the real-time status of the bus is greatly improved. Just make the bus code and the name of the road a hierarchical choice. Single, you can generate input programs. Therefore, the user can directly transmit the data of the desired query to the voice service server by clicking the method, and directly obtain the driving condition data of the voice communication.

The structured data transmission method and system for voice service of the present invention can also be applied to a taxi calling system. At present, the general way of calling a taxi is to discuss the location of the user through discussion with the user of the customer service center, and then find the nearby dispatchable vehicle to achieve the purpose of service. According to the technical features provided by the present invention, the latitude and longitude data of the user's location can be obtained through the Wi-Fi or GPS positioning technology, and the latitude and longitude data is automatically transmitted to the database of the voice service server through the input program. . Then, transfer the customer service staff, who can quickly inform the required dispatch information, so that users can get the service instantly.

The structured data transmission method and system for voice service of the present invention can also be applied to a hospital voice registration system. At present, most of the methods of visiting the registration are manually dialed the voice system, or the network registration is used. With the technical features provided by the present invention, there will be no limitation on whether or not a network can be used, and no re-dialing is required because the voice content is not clearly understood. The voice registration system service can convert the related data to be registered into a short code instruction of the mobile communication device. After the user edits the relevant information, the user automatically connects to the voice registration system, so that the user can register the voice through the screen of the mobile communication device.

The structured data transmission method and system for voice service of the present invention can also be applied to a mobile phone clinic number and waiting time communication inquiry system. With the technical features provided by the present invention, the query system can query the doctor The relevant information of the outpatient condition is converted into a short code instruction of the mobile communication device. After the user has edited the relevant information, an automatic dial-up connection is made to the inquiry system, so that the user can input the specific doctor's outpatient condition and the user's registration information to be queried through the screen of the mobile communication device. Then, the inquiry system notifies the user of the current condition and waiting time of the specific physician, so that the user can judge when to arrive at the hospital to receive the clinic, so as to achieve the purpose of allowing the user to enjoy the most efficient medical service.

The structured data transmission method and system for voice service of the present invention can also be applied to an enterprise reward system. For companies with large numbers of storefronts or large business marketing staff, the daily corporate return work is quite cumbersome and costly. With the technical features provided by the present invention, a standard format can be defined to execute an input program on a mobile communication device. In this way, it is convenient to transfer the daily work content of the business marketing personnel or the daily business communication data of each store to the computer system of the head office through the menu.

The structured data transmission method and system for voice services of the present invention can also be applied to listening to Internet radio stations all over the world. By the technical features provided by the present invention, all radio stations in the world can be integrated into one system server, and the global radio stations can be classified according to the menu operation mode to generate an input program in a hierarchical menu format. Therefore, anyone who can connect to this service system can receive stations from any channel.

The structured data transmission method and system for voice service of the present invention can also be applied to a location navigation system. Currently using mobile phones to gain proximity The way of information in the region is almost always the result of the initiative to transmit information to the mobile phone, but not to let the user see the information they want. With the technical features provided by the present invention, the latitude and longitude data of the user's location can be obtained by using Wi-Fi or GPS positioning technology. Then, the latitude and longitude data is automatically transmitted to the system through the input program. After receiving the data, the system will package the location-related product information into a menu program according to the location of the user. The system side then formats the location of the menu program into a URL format and transmits it to the user in a short message. After clicking the URL, the user can download a menu program with a nearby product information menu. After executing the menu, the user can see various information in the vicinity, and can not only download audio and video, listen to information, but also perform shopping.

The structured data transmission method and system for voice service of the present invention can also be applied to a time currency trading system. For example, a community committee or an impartial institution may use the methods and systems of the present invention to issue a virtual currency for a labor service or technical service. The user can deposit the desired service into a database of a back-end computer system by dialing a mobile phone by the technology provided by the present invention, for example, a baby or cleaning service at a specific time. Another labor provider can transfer the desired time and work item to the back-end computer system through the menu provided by the technology provided by the present invention, and the back-end computer system performs a data search function to select a suitable service object. Delivered to the labor provider for the purpose of service matching. In summary, the structured data transmission method and system for the voice service of the present invention allows the user to conveniently transmit the structured information to be transmitted through a mobile communication. The menu-driven operation on the device, combined with the voice service servo system, can quickly and efficiently transfer data to the computer system for instant delivery.

The technical and technical features of the present invention have been disclosed as above, and those skilled in the art can still make various substitutions and modifications without departing from the spirit and scope of the invention. Therefore, the scope of the invention should be construed as not limited by the scope of the invention, and the invention is intended to be

101~112‧‧‧Steps

200‧‧‧ Structured Data Transfer System

210‧‧‧Program Developer

220‧‧‧ delivery service server

230‧‧‧Mobile communication device

240‧‧‧Voice Service Server

250‧‧‧Data Service Server

260‧‧‧Structural data

401~412‧‧‧Steps

1 shows a structured data transfer flowchart of an embodiment of the present invention; FIG. 2 shows an architectural diagram of a structured data transfer system according to an embodiment of the present invention; and FIG. 3 shows a program developer of an embodiment of the present invention. FIG. 4 is a flow chart showing the generation of an input program according to an embodiment of the present invention; FIG. 5 is a flowchart showing a flow of a structured data transfer system according to an embodiment of the present invention; and FIG. 6 is a view showing another embodiment of the present invention. A structured data transfer system flow of an embodiment.

101~112‧‧‧Steps

Claims (53)

A structured data transmission method for a voice service, comprising the steps of: converting a structured data provided by a voice service server into an input program suitable for a communication device; downloading the input program to the communication device; The user of the communication device encodes the data input by the input program into a set of transfer instructions and transmits the same to the voice service server; and decodes the set of transfer instructions received by the voice service server; wherein the voice service is converted The step of providing a structured data provided by the server into the input program of the communication device further comprises: converting the structured data into an XML file by using an XML format defined by the program developer and an editing function of the external program, and A question-and-answer menu is generated in a hierarchical manner, and the XML file is stored; and the program developer is used to parse the content of the XML file to generate the input program suitable for the communication device. The method of claim 1, wherein the transfer instruction is a dial instruction or a short message. According to the method of claim 1, wherein the input program is presented in a menu or question and answer manner. According to the method of claim 1, wherein the input program is downloaded to the communication device by means of a short message or an internet transmission. According to the method of claim 1, further comprising the step of: performing an encryption action on the set of transfer instructions by the communication device; The voice service server performs a decryption action for the set of transfer instructions. The method of claim 1, wherein the input program is a jar file or a sis file or another application format executable by a smart phone, such as an exe format. The method of claim 1, wherein the transfer instruction includes a shortcut instruction. The method of claim 1, wherein the input program has the feature of providing a hotline service. The method of claim 1, wherein the input program has characteristics of providing a vehicle call and a query. The method of claim 1, wherein the input program has the characteristics of providing a voice registration and a query. According to the method of claim 1, wherein the input program has the property of providing a corporate return. The method of claim 1, wherein the input program has a feature of providing radio listening. The method of claim 1, wherein the input program has a feature of providing a location navigation. The method of claim 1, wherein the input program has the feature of providing time currency trading. The method of claim 1, wherein the communication device is a mobile communication device. A structured data transmission method applied to a voice service, comprising the steps of: converting a structured data provided by a voice service server into a suitable one An input program for a communication device; downloading the input program to the communication device; combining the additional data obtained by a specific application to execute the input program; encoding the obtained data into a set of transfer instructions and transmitting the same to the voice service a server; and decoding the set of transfer instructions received by the voice service server; wherein the step of converting the structured data provided by the voice service server into an input program applicable to the communication device further comprises: developing by using the program The XML format defined by the device is combined with the editing function of the external program, the structured data is converted into an XML file, and the question and answer menu is generated in a hierarchical manner, and the XML file is stored; and the XML file is parsed by the program developer. Content to generate the input program for the communication device. The method of claim 16, wherein the particular application is a global positioning system. The method of claim 16, wherein the specific application is to detect an environmental parameter. The method of claim 18, wherein the environmental parameter is temperature, humidity or human physiological parameters. According to the method of claim 16, wherein the specific application is included in the input program. According to the method of claim 16, wherein the specific application is independent of the input program. According to the method of claim 16, wherein the input program is downloaded to the communication device by means of a short message or an internet transmission. According to the method of claim 16, further comprising the steps of: performing an encryption action on the set of transfer instructions by the communication device; and performing a decryption action on the set of transfer instructions by the voice service server. The method of claim 16, wherein the transfer instruction comprises a shortcut instruction. The method of claim 16, wherein the input program is a jar file or a sis file or another application format executable by a smart phone, such as an exe format. The method of claim 16, wherein the input program has the characteristic of providing a hotline service. The method of claim 16, wherein the input program has characteristics for providing vehicle calls and queries. The method of claim 16, wherein the input program has the feature of providing a voice registration and a query. According to the method of claim 16, wherein the input program has the property of providing a corporate return. The method of claim 16, wherein the input program has a feature of providing radio listening. The method of claim 16, wherein the input program has the property of providing a location navigation. The method of claim 16, wherein the input program has the property of providing time currency trading. The method of claim 16, wherein the communication device is a mobile communication device. A structured data transmission system for voice service, comprising: a voice service server for providing a structured data and receiving encoded data of a communication device; and a delivery service server for providing the structure And converting an input program suitable for the communication device to the communication device, wherein the communication device can execute the input program to encode a set of transfer instructions; and a data service server for decrypting the voice service The encoded data received by the server; wherein the step of converting the input program into the input device of the communication device further comprises: converting the structured data into an XML file by using an XML format defined by the program developer and an editing function of the external program And generating a question-and-answer menu in a hierarchical manner, and storing the XML file; and using the program developer to parse the content of the XML file to generate the input program suitable for the communication device. The structured data transfer system of claim 34, further comprising: a program developer for converting the structured data into the input program. The structured data transfer system of claim 34, wherein the input program is downloaded to the communication device in a short message or internet transmission. The structured data transfer system of claim 35, wherein the internet transport is downloaded over a wireless network or a telecommunications network. According to the structured data transmission system of claim 35, the internet transmission mode is downloaded and installed to the communication by first downloading the input program to a personal computer and then transmitting the Bluetooth wireless communication or other short-distance transmission method. On the device. According to the structured data transfer system of claim 35, the program editing function provided by the program developer includes generating a new project, loading a project, storing a project, and creating a program file. A structured data transfer system according to claim 35, wherein the program developer edits the structured data edit to generate an extensible markup language file format. The structured data transfer system of claim 34, wherein the input program is a jar file or a sis file or another application format executable by a smart phone, such as an exe format. A structured data transfer system according to claim 35, wherein the program developer develops the input program in accordance with the specifications of J2ME. The structured data transfer system of claim 35, wherein the program developer develops the input program using a library of Java MIDP version 2.0 and CLDP version 1.0. A structured data transfer system according to claim 34, wherein the delivery service server stores the download history information. A structured data transfer system according to claim 34, wherein the transfer instruction comprises a shortcut instruction. A structured data transfer system according to claim 34, wherein the input program has the feature of providing hotline service. The structured data transfer system of claim 34, wherein the input program has characteristics for providing vehicle calls and queries. The structured data transfer system of claim 34, wherein the input program has the characteristics of providing voice registration and query. A structured data transfer system according to claim 34, wherein the input program has the property of providing a corporate return. A structured data transfer system according to claim 34, wherein the input program has the property of providing radio listening. A structured data transfer system according to claim 34, wherein the input program has the property of providing a positional guide. The structured data transfer system of claim 34, wherein the input program has the property of providing time currency trading. The structured data transfer system of claim 34, wherein the communication device is a mobile communication device.