Leading enterprises trusted Filum AI to deliver exceptional experience
Awards & notable achievements
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The one-stop platform you need to elevate customer experience
Customer Service AI
Next-generation Customer Service with AI Agent
Filum AI AgentAI Agent with human capability
Filum Contact CenterCross-channel communication
Filum TicketOne-stop ticket management
Filum AutomationAutomate your engagement flow
Voice of Customer
Capture the Voice of Customers anytime, anywhere
Filum JourneyCustomer journey management
Filum SurveyAutomated survey tool
Filum ReviewOne-stop review management
Filum ConversationCentralize conversations
Customer Insight
Deeply understand your customers to make better decision
Filum Topic AnalysisAnalyze topics and sentiments
Filum Text AnalysisQualitative insights
Filum Call AnalysisInsights from calls
Filum Chat AnalysisInsights from chats
Customer 360
Reignite customer loyalty with engagement
Filum xProfileCentralize customer profile
Filum SegmentsCustomer segmentation
Filum CampaignEngage with customers
Filum Zalo Mini AppZalo in-app engagement
Customer Service AIVoice of CustomerCustomer InsightCustomer 360Lead the Revolution with GenAI
The Dawn of AI-powered Customer Experience
Comprehensive integrations with your stacks
Seamlessly connect all applications to create an end-to-end experience
Deliver superior experience with GenAI
powered by Filum.ai
Success Stories
Top businesses have already seen transformational results with Filum AI
CXM Resources
Explore experience management knowledge
Build growth that lasts
Create exceptional experiences for customers to grow your business more sustainably with Filum AI
Press coverage of Filum AI
Filum.ai finished as the runner-up in Startup Wheel 2024
Top 1 in the Shinhan Innoboost 2024 competition
Top 30 innovative solutions in the Vietnam Innovation Challenge 2024
Comprehensive experience management platform with
Achievement
Bộ giải pháp
Customer Service AI
Customer Experience Management
Platform
Solutions
Sector
Retail
Healthcare
F&B
Education
Technology
Financial Services
Securities & Insurance
CX Metrics
CSAT
NPS
CES
Supported by
Resources
Blog
Events & Webinars
Success Stories
Whitepapers
Reach out to us
Email: [email protected]
Hotline: +84 888 18 1313
Head Office:173 Tran Nao, An Khanh Ward, Thu Duc City
Hanoi Office:7 Ton That Thuyet, Cau Giay, Hanoi
Singapore Office:20A Tanjong Pagar Road, Singapore
Compare
Filum vs. Survey Monkey
Filum vs. Qualtrics
Filum vs. Google Forms
Filum vs. Zalo ZNS Rating
Company
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Pricing
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Partners
© 2024 Filum Inc. All rights reserved.
Comprehensive experience management platform with
Supported by
Achievement
Platform
Bộ giải pháp
Customer Service AI
Customer Experience Management
Solutions
Sector
Retail
Healthcare
F&B
Education
Technology
Financial Services
Securities & Insurance
CX Metrics
CSAT
NPS
CES
Resources
Blog
Events & Webinars
Success Stories
Whitepapers
Compare
Filum vs. Survey Monkey
Filum vs. Qualtrics
Filum vs. Google Forms
Filum vs. Zalo ZNS Rating
Company
About
Pricing
Careers
Press
Partners
Reach out to us
Email: [email protected]
Hotline: +84 888 18 1313
Head Office:173 Tran Nao, An Khanh Ward, Thu Duc City
Hanoi Office:7 Ton That Thuyet, Cau Giay, Hanoi
Singapore Office:20A Tanjong Pagar Road, Singapore
© 2024 Filum Inc. All rights reserved.
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