Heat pumps: How do they work, what do they cost and can I get a grant?

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Two men install a heat pump on an external wall of a house in Folkestone. The pump is a large grey box.Image source, Getty Images

Record numbers of heat pumps were installed in UK homes in 2024, new figures show.

The increase was partly due to a grant designed to help people in England and Wales switch from gas boilers.

But the government's independent climate advisers have warned that around half of all homes will need to have a heat pump by 2040 if the UK is to meet its environmental targets.

What are heat pumps and how do they work?

Heat pumps run on electricity instead of gas. They warm buildings by absorbing and amplifying heat from the air, ground, or water.

They are widely seen as the best way of cutting emissions of carbon dioxide - a planet-warming gas - from home heating, which accounts for 14% of the UK's carbon emissions.

Heat pumps are more efficient than gas boilers and can use electricity generated from increasingly clean sources, as wind and solar power replace polluting fossil fuels.

Air-source pumps - the most common type - suck in outdoor air and pass it over tubes containing refrigerant fluids which concentrate and boost the warmth to produce heat.

Graphic showing how an air source heat pump works

The system consists of a box measuring about 1m x 1m x 0.4m which stands outside the property, as well as a heat pump unit and hot water cylinder inside the property. The indoor unit is about the size of a gas boiler, while the cylinder depends on the size of the home.

Ground-source heat pumps are more efficient than air-source models.

But they are typically more expensive and less commonly used, as they require either a deep bore hole or a horizontal system dug into the ground over a large area.

Media caption,

Heat pumps explained in 60 seconds

How much do heat pumps cost?

An air-source heat pump typically costs about £10,000 more than a gas boiler, according to the National Infrastructure Commission, external (NIC). Installation costs can vary greatly depending on the changes needed to fit the pump into a property.

To encourage people to make the switch, the Boiler Upgrade Scheme provides a grant of £7,500 to help with the extra costs in England and Wales, external.

With the grant, some energy companies offer heat pumps for as little as £500, but the UK's spending watchdog warned in 2024 that costs were too high for many.

The grant can be used for existing homes and non-domestic buildings in England and Wales. The property must have an eligible Energy Performance Certificate (EPC), external issued in the last 10 years.

Changes to the rules mean homes are no longer required to have existing loft or cavity wall insulation, which could save around £2,500 in upfront costs, but a well-insulated home can help the heat pump to perform more efficiently.

The scheme is not available if you live in social housing or a new-build property. Tenants in private rented accommodation are also eligible but the landlord has to apply.

Scotland, external and Northern Ireland, external have separate schemes to help make homes more efficient.

Engineer inspecting a boilerImage source, Getty Images

How many heat pumps have been installed in the UK?

Rates of heat pump installation in the UK are lower than in other major European countries, such as France, Germany and Italy.

But sales are increasing. Nearly 100,000 heat pumps were sold in 2024, up from about 60,000 in 2023, according to the Heat Pump Association.

Bar chart showing UK heat pump sales by year from 2019 to 2024. They have risen from around 25,000 in 2019 to 60,000 in 2023 and nearly 100,000 in 2024.

However, the Climate Change Committee (CCC) - which advises the UK government on cutting emissions - says this number needs to rise to nearly 450,000 a year by 2030 and 1.5 million by 2035 to help meet climate targets.

It says around half of UK homes need to have heat pumps by 2040.

Significantly more trained heat pump installers are needed to achieve this.

Could a heat pump save me money?

While the upfront costs are currently substantial, heat pumps could become cheaper to run than gas boilers, according to the CCC.

The precise comparison depends on individual energy prices and how efficiently the heat pump works.

Electric heat pumps use much less energy than gas boilers, but electricity typically costs more than gas.

Energy deals designed for heat pump owners can also help households make savings.

The CCC has called on the government to prioritise making electricity cheaper for everyone, which would make heat pumps more attractive.

As a first step, it says the government should remove the cost of funding social and environment schemes which is currently included in electricity bills.

It says this would allow all customers to make savings on their energy bills.

Do I have to replace my gas boiler?

There is no requirement to replace your existing boiler before the end of its life. Households can still buy a new gas boiler if they wish.

However, the CCC recommends that all new home heating should be low-carbon after 2035.

Most of this will mean using heat pumps, but it acknowledges that other approaches may be more appropriate in some cases - such as direct electric heating in homes with lower heat demand.

But the CCC wants the government to rule out the possible use of hydrogen in home heating to provide certainty to customers and industry.