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BBC Sounds help and FAQs
Known issues
iOS | Update
How can I update the Sounds app if the App Store says it requires a later iOS version?
Users are being told they need a later iOS version to update the app
Smart speaker | Update
Why do BBC Sounds streams stop or cut out when listening on my Alexa device?
BBC Sounds playback on Alexa stops or cuts out
Mobile/Tablet app | Update
Why are some programmes not available to download on the app?
Download option not available for some programmes
