TWM591656U - Service Reservation System - Google Patents

Abstract

A service reservation system includes a servo terminal device and at least one electronic device, wherein the servo terminal device can store multiple service item files, and the electronic device can read the service item file and display it on the display screen , And allow the subscriber to operate the electronic device to select the service items, service time and service area to be reserved, to create a service reservation form, and return it to the servo terminal device, and the servo terminal device can then The service reservation form is sent to the vendor's servo device corresponding to the service item, so that the vendor's servo device receives the order and processes it.

Description

Service Reservation System

This creation is about a service reservation system, especially a service reservation system that can allow reservations to make reservations for different types of services through a multimedia guide.

At present, there are many types of services provided by manufacturers. In terms of air conditioners, there are many manufacturers of air conditioners on the market, but there is no unified platform. Therefore, if consumers need this type of service, then You need to search online and call in person to ask, but the most serious problem is that many operators will not mark the price of the service, so consumers may not be able to use the price as the basis for selection during the inquiry process. Therefore, such a service reservation method can be said to be very inconvenient.

Due to the popularity of convenience and hypermarkets today, modern people are often accustomed to making purchases directly on the multimedia guides in convenience hypermarkets. If they can browse through the multimedia guides directly to book services and appointments Amount, and can directly choose the service and payment to be reserved, will make the service reservation mode more convenient, so this case should be an optimal solution.

The created service reservation system includes: a service item storage unit for storing multiple service item files, the service item file contains at least one service item data that can be reserved, one service time data that can be reserved, and one Serviceable service area data; and at least one electronic device having a display screen, and the electronic device is connected to the servo terminal device, and the electronic device can read the service item file and display it on the display screen In order to select the service item, service time and service area to be reserved, a service reservation form is created and sent back to the servo terminal device.

More specifically, the servo terminal device will connect with multiple vendors' servo devices, and each vendor's servo device can correspond to more than one service item file, and it is returned to the servo terminal in the service reservation form. After the equipment, the service reservation form can be sent to the manufacturer's servo equipment corresponding to the service item, so that the manufacturer's servo equipment can receive the order and process it.

More specifically, the service item file can be uploaded to the servo terminal device by the manufacturer's servo device.

More specifically, the electronic device is a multimedia navigation machine.

More specifically, the display screen is a touch screen.

More specifically, the data of the reservable service items can be reservable service items, service item amounts and reservable quantities for different service categories, and the reservable service items can be hierarchically detailed and filed to correspond Different service categories.

More specifically, the serviceable time data can be a date and time that can be reserved.

More specifically, the service item file further contains a note confirmation data, which can provide selection notes for different situations, so that the selected notes can be listed in the service reservation form.

More specifically, after selecting the service item, service time and service area to be reserved, the electronic device can perform a payment procedure.

Regarding other technical contents, features and effects of this creation, they will be clearly presented in the following detailed description of the preferred embodiments with reference to the drawings.

Please refer to FIG. 1, which is a schematic diagram of the overall structure of the creation service reservation system, a schematic diagram of the structure of the servo terminal equipment and a schematic diagram of the internal structure of the electronic equipment. From the figure, the servo terminal equipment 1 includes a service item storage unit 11 and A reservation processing unit 12, in which the servo terminal device 1 will connect with multiple manufacturers' servo devices 2, and the service item storage unit 11 is used to store multiple service item files (and each vendor's servo device 2 can correspond More than one service item file), the service item file contains: (1) A reservation service item data, which can be reserved service items, service item amount and reservation quantity for different service categories, and the reservation service item can be hierarchically detailed item filed to correspond to different Service type. (2) A service time data that can be reserved can be the date and time or time slot that can be reserved. (3) A serviceable service area data can be an area, place or area that can be reserved. (4) A note confirmation information to be able to provide selection notes for different situations.

The service item file can be edited and created by the servo terminal device 1, or it can be uploaded to the servo terminal device 1 by the servo device 2 of the manufacturer.

The electronic device 3 in this case is connected to the servo terminal device 1, and the electronic device can read the service item file and display it on the display screen for selecting the service item, service time and service to be reserved Region to create a service reservation form and send it back to the servo terminal device, and the internal system architecture of the electronic device 3 includes: (1) An operation interface unit 31 is used to provide an operation interface. (2) A service item selection unit 32 is connected to the operation interface unit 31 to select the required service items. (3) A reservation area/location input unit 33 is connected to the operation interface unit 31 to select a region or location to be reserved, and the address can be further input using a virtual keyboard. (4) An appointment time input unit 34 is connected to the operation interface unit 31 to select the time or time period to be reserved. (5) A note input unit 35 is connected to the operation interface unit 31 to select notes or input notes according to different situations, so that the selected notes can be listed in the service reservation form . (6) A checkout payment unit 36 is connected to the operation interface unit 31 to enable input of checkout related data for outputting and printing out the payment slip. (7) An order creation unit 37 is able to create a service reservation form by using the data entered or selected in the above process. (8) A data transmission unit 38 is able to return the generated service reservation form to the servo terminal device 2.

As shown in FIG. 4A, the electronic device 3 in this case is a multimedia navigation machine, and the electronic device 3 has a display screen 30 (the display screen is a touch screen), wherein the display screen 30 is capable of The operation interface 311 is displayed;

As shown in Figures 4B~4C, you can first select the "life steward", and then select the items to be served (in this embodiment, select the washing machine to wash), and then as shown in Figure 4D, you can select the area to be served , As shown in Figures 4E~4G, you can further choose the type, brand and number of services of the washing machine;

After that, as shown in Figures 4H~4J, first select the date and time period that requires service, and then select the precautions that need to be emphasized (the precautions here are to ensure some unexpected conditions for the manufacturer, but can also design some Enter the field to enter some consumer requirements), and then, as shown in Figure 4K, you can enter the exact location where the consumer needs the service;

Finally, as shown in Figures 4L~4M, you can choose the method of requesting invoices, and then the confirmation details will be displayed for consumers to confirm, and a payment slip will be printed out, after which consumers can hold the payment slip to pay the payment .

After the consumer enters and confirms the completion, the service reservation form can be returned to the servo terminal device, and the servo terminal device 1 can confirm the content of the service reservation form again, and then the manufacturer's servo device 2 corresponding to the service item , The service reservation form is sent to the corresponding manufacturer's servo device 2 so that the manufacturer's servo device 2 can receive orders and process services required by consumers.

The service reservation system provided by this creation, when compared with other conventional technologies, can directly browse the service and amount to be reserved through the multimedia navigation machine, and can directly select the service and payment to be reserved, which will enable the service to reserve Mode is more convenient.

This creation has been disclosed as above through the above embodiments, but it is not intended to limit this creation. Anyone who is familiar with this technical field and has general knowledge, through the detailed description of the above preferred specific embodiments, I hope that this description can be more clearly described. The characteristics and spirit of creation is not to limit the scope of this creation with the preferred embodiments disclosed above. On the contrary, the purpose is to cover various changes and equivalent arrangements within the scope of the patent to be applied for in this creation.

1: Servo terminal equipment

11: Service item storage unit

12: Appointment processing unit

2: Manufacturer's servo equipment

3: Electronic equipment

30: Display screen

31: Operation interface unit

311: Operation interface

32: Service item selection unit

33: Reservation area/location input unit

34: Appointment time input unit

35: Attention input unit

36: Checkout payment unit

37: Order creation unit

38: Data transmission unit

[Figure 1] This is a schematic diagram of the overall architecture of the authoring service reservation system. [Figure 2] It is a schematic diagram of the structure of the servo terminal equipment of the authoring service reservation system. [Figure 3] This is a schematic diagram of the internal structure of the electronic device of the authoring service reservation system. [Figure 4A] This is a schematic diagram of the reservation implementation of this creative service reservation system. [Figure 4B] This is a schematic diagram of the reservation implementation of this creative service reservation system. [Figure 4C] This is a schematic diagram of the reservation implementation of this creative service reservation system. [Figure 4D] This is a schematic diagram of the reservation implementation of this creative service reservation system. [Figure 4E] This is a schematic diagram of the reservation implementation of the authoring service reservation system. [Figure 4F] It is a schematic diagram of the implementation of the reservation of the authoring service reservation system. [Figure 4G] This is a schematic diagram of the reservation implementation of this creative service reservation system. [Figure 4H] This is a schematic diagram of the reservation implementation of this creative service reservation system. [Figure 4I] This is a schematic diagram of the reservation implementation of the authoring service reservation system. [Figure 4J] This is a schematic diagram of the reservation implementation of this creative service reservation system. [Figure 4K] This is a schematic diagram of the reservation implementation of this creative service reservation system. [Figure 4L] This is a schematic diagram of the reservation implementation of the authoring service reservation system. [Figure 4M] This is a schematic diagram of the reservation implementation of this creative service reservation system.

1: Servo terminal equipment

2: Manufacturer's servo equipment

3: Electronic equipment

Claims (9)

A service reservation system includes at least: A servo terminal equipment, including: A service item storage unit for storing a plurality of service item files, the service item file containing at least one serviceable service item data, a serviceable service time data, and a serviceable service area data; and At least one electronic device has a display screen, and the electronic device is connected to the servo terminal device, and the electronic device can read the service item file and display it on the display screen for selection The reserved service items, service time and service area are used to create a service reservation form and send it back to the servo terminal device. The service reservation system as described in claim 1, wherein the servo terminal device is also connected to multiple vendors' servo devices, and each vendor's servo device can correspond to more than one service item file, and the service reservation form After being returned to the servo terminal device, the service reservation form can be transmitted to the vendor's servo device corresponding to the service item, so that the vendor's servo device can receive the order and process it. The service reservation system as described in claim 2, wherein the service item file can be uploaded to the servo terminal device by the manufacturer's servo device. The service reservation system according to claim 1, wherein the electronic device is a multimedia navigation machine. The service reservation system according to claim 1, wherein the display screen is a touch screen. The service reservation system as described in claim 1, wherein the reservable service item data can be reservable service items, service item amounts and reservable quantity for different service categories, and the reservable service item can be more hierarchically detailed Items are archived to correspond to different service categories. The service reservation system as described in claim 1, wherein the serviceable appointment time data can be an appointmentable date and time. The service reservation system as described in claim 1, wherein the service item file further contains a note confirmation data, which can provide selection notes for different situations, so that the service reservation form can list the selected Precautions. The service reservation system according to claim 1, wherein the electronic device can perform a payment procedure after selecting the service item, service time and service area to be reserved.

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