Supporting Content
About
At a time when we’re being asked to work together, we will be sharing details of where you can find help and support from organisations and individuals in your area who are working hard to make things easier for you.
If you are in a position to help and have something that you’d like us to share, get in touch:
Email: [email protected] and put "Make a Difference" into the subject title.
Phone: 08000 85 95 95
Useful information
Police (non-emergency)
101
Government support for the clinically extremely vulnerable
https://www.gov.uk/coronavirus-extremely-vulnerable
NHS Helpline (non-emergency)
111
www.nhs.uk/conditions/coronavirus-covid-19/
BBC Action Line
https://www.bbc.co.uk/actionline
Samaritans
116 123
Shelter (support for homeless people including if you feel someone is at risk)
0808 800 4444
365 days a year; 8am-8pm weekdays; 9am-5pm on weekends
https://england.shelter.org.uk/
Age UK
National 0800 678 1602; 8am-7pm every day
Teesside 01642 805500
County Durham 0191 386 356
Darlington, Hambleton, Richmondshire 01325 362832
Scarborough and District 01723 379058
Victim Support
0808 1689 111
https://www.victimsupport.org.uk/
Childline
0800 11 11
Mind
National helpline: 0300 123 3393 (weekdays 9am - 6pm)
Redcar and Cleveland 01642 296052
Scarborough and Whitby 01723 339 838
Middlesbrough & Stockton Mind 01642 257 020
CALM – men’s mental health charity and helpline
0800 585858; 5pm–midnight, 365 days a year
Young Minds: information, support and advice for children and young people
Parents helpline: 0808 802 5544 Mon–Fri 9.30am-4pm
www.youngminds.org.uk/parent/parents-helpline-and-webchat/
Papyrus – prevention of young suicide: HOPELINEUK
0800 068 41 41
Text 07860 039967
Mon-Fri 9am-10pm
Weekends and bank holidays 2pm-10pm
Citizens Advice
https://www.citizensadvice.org.uk/
Middlesbrough https://www.mcab.org.uk/
Stockton 01642 633877
Redcar and Cleveland 0344 111 444
Hartlepool 01429 408401
Darlington 01325 266 888
Peterlee 0300 330 9027
Newton Aycliffe 0300 330 9027
Hambleton 0808 278 7900
Spennymoor 0300 330 9027
Bishop Auckland 0300 330 9027
Whitby 03444 111 444
Cruse Bereavement Care: support, advice and information to children, young people and adults when someone dies.
0808 808 1677
Mon-Fri 9.30-5pm (excluding bank holidays); Tues, Weds and Thurs evenings until 8pm
Domestic Violence (Respect: Men’s Advice Line)
0808 801 0327
Mon, Weds: 9am-8pm; Tues, Thurs, Fri: 9am-5pm
https://mensadviceline.org.uk/
Domestic Abuse Helpline (refuge for women and children)
0808 2000 247
Alcoholics Anonymous
0800 9177 650
https://www.alcoholics-anonymous.org.uk/
Drinkline
0300 123 1110; weekdays 9am-8pm; weekends 11am-4pm
LGBT+ Helpline
0300 330 0630; 1000-2200 every day
Councils
Middlesbrough
For the latest local updates and information, call 01642 245432 or visit www.middlesbrough.gov.uk/covid19
You can find a list of warm hubs here https://bit.ly/3BcAe3R
Stockton
For the latest local updates and information or call 01642 393939 or visit www.stockton.gov.uk/coronavirus
You can find a list of warm hubs here https://bit.ly/3BhEWgP
Hartlepool
Hartlepool Support Hub call 01429 272905 or visit www.hartlepoolnow.co.uk
You can find a list of warm hubs here https://bit.ly/3P683JU
Redcar & Cleveland
For the latest local updates and information, call 01642 393939, https://www.redcar-cleveland.gov.uk/
You can find a list of warm hubs here https://bit.ly/3FcSVFS
Darlington
For the latest local updates and information, call 01325 405000 or visit https://www.darlington.gov.uk/health-and-social-care/public-health/coronavirus/
You can find a list of warm hubs here https://bit.ly/3Pnkq4x
North Yorkshire
For the latest local updates and information, visit https://www.northyorks.gov.uk/coronavirus-advice-and-information-0
You can find a list of warm hubs here https://www.warmandwell.org.uk/
Durham
For the latest local updates and information, call 03000 26 0000 or visit https://www.durham.gov.uk/
You can find a list of warm hubs here https://bit.ly/3HiGpHM
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