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Amazon has finally taken the wraps off its AI-enhanced version of Alexa, called Alexa Plus.

The new version of Alexa is powered by a mixture of LLMs and integrations that reach across news partners and all kinds of apps and ordering services. You’ll be able to use Alexa to add events to your calendar, buy concert tickets, and ask questions about the news.

Amazon is making some big promises here, but there’s still a lot we don’t know. The service won’t start rolling out until March, and it sounds like availability will be limited even then.

You can find all of our coverage in the stream below.

  • With Alexa Plus, Amazon finally reinvents its best product

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    DSCF4677

    The biggest surprise at Amazon’s press conference last week was the lack of hardware announcements. Traditionally, Amazon announces dozens of new gadgets at its events, but this time, Amazon spent 70 minutes talking about software. Specifically, Alexa Plus, its new generative AI-powered Alexa voice assistant. And that was exactly the right move.


    Over the past decade, the company has spent way too much money building cheap hardware for Alexa that no one really likes, developing home robots and flying indoor cameras no one really needs, and wasting efforts on failed ways for people to interact with Alexa (the Loop, the Microwave, the Clock, and so on), all while the core technology itself stagnated.

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  • Alexa Plus is much easier to chat with.

    I grabbed a few minutes with the new Alexa at Amazon’s event and was impressed. Gone is the need for “Alexa speak.” Instead, I created a morning wake-up routine just by talking about what I wanted, and controlled several smart home devices without knowing their names or locations.

    Of all the new features Amazon announced for the voice assistant, talking to Alexa and having it reliably understand you is easily the biggest improvement.

  • Hands-on with Alexa Plus in the smart home

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    The Echo Show 21, Amazon’s newest smart display, shows the new user interface for viewing your calendar, playing music, and other tasks.
    Photo by Chris Welch / The Verge

    Oh, Alexa, how you’ve changed. The long-awaited new Alexa, Alexa Plus, is set to bring a more conversational, context-aware, and capable assistant to your smart home. With a new voice (eight of them, in fact) and a new attitude, this is the biggest change to the voice assistant since it debuted in 2014. And it all sounds very impressive.

    Announced at a press conference in New York City this week, Alexa Plus offers several new generative AI-powered abilities to help you manage your life, plus some major smart home upgrades. I was at the event and saw several staged demos of the new features but also got to try out some of the smart home improvements for myself.

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  • Wes Davis

    Wes Davis

    Alexa Plus leaves behind Amazon’s earliest Echo devices

    Amazon Echo Dot
    Amazon Echo Dot
    First-generation Echo speakers won’t get Alexa Plus.
    Photo: Dan Seifert / The Verge

    Amazon is bringing the new AI-powered Alexa Plus to a wide range of its existing Echo devices — but the upgrade will skip many of the earliest models. The majority of the company’s first-generation Echos won’t get support, according to the Alexa Plus FAQ page, though Amazon says they will continue to work with the standard Alexa.

    Alexa Plus won’t support “certain older generation Echo devices,” such as the first-generation Echo, Echo Dot, Echo Plus, Echo Tap, Echo Spot, and Echo Show; the second-generation Echo Show won’t support it, either. Amazon spokesperson Kristy Schmidt confirmed that is the full list of devices. If so, that still leaves many early Echo devices that will work with Alexa Plus.

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  • Amazon is launching Alexa.com and new app for Alexa Plus

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    Here’s what Amazon’s alexa.com website will look like.
    Image: Amazon

    Amazon is refreshing the alexa.com website and the Alexa mobile app so that Alexa Plus subscribers will be able to use the revamped, AI-powered voice assistant. We don’t have many details beyond that, but the website and the app could be handy new ways to interact with the revamped Alexa, which was announced at an event this morning.

    At the event, Amazon showed how you’ll be able to have conversations with Alexa Plus for things like ordering groceries, controlling smart home devices, and even telling you if someone in your house has recently walked the dog by looking at your home camera footage. Amazon also demoed how Alexa Plus could analyze and summarize documents, and perhaps the new website and app will be used to upload that information.

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  • Alexa Plus’ AI upgrades cost $19.99, but it’s all free with Prime

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    Amazon’s Panos Panay on stage introducing Alexa Plus.
    Photo: Chris Welch / The Verge

    Amazon announced a new version of its smart assistant today. Alexa Plus comes with expanded capabilities, the company appeared to demonstrate, like finding concert tickets on your behalf or ordering an Uber to pick up someone at the airport. The upgraded smart assistant will also make it easier to have more natural conversations with it, but Amazon will be charging users for those new abilities for the first time.

    Free early access to Alexa Plus will begin in late March 2025 in the United States for customers with eligible Echo Show devices. They’ll be notified through email and device notifications once access to Alexa Plus has been granted, but they will have to opt in to using it.

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  • We can’t try Alexa Plus ourselves in the demo area.

    We’re down on the demo floor now, and we were hoping to try out the new AI-powered assistant. There are six rooms, one with a Fire TV and the rest with Echo Show 21 screens. But all the demos are being run by Amazon reps.

  • Wes Davis

    Wes Davis

    Amazon announces AI-powered Alexa Plus

    Alexa Plus logo
    Alexa Plus logo
    Credit: Chris Welch / The Verge

    Amazon is finally launching the long-awaited generative AI version of Alexa — Alexa Plus — that, if all goes well, will take away much of the friction that comes with talking to a speaker to control your smart home or getting info on the fly.

    Some of the new abilities coming to Alexa Plus include the ability to do things for you — you’ll be able to ask it to order groceries for you or send event invites to your friends. Amazon says it will also be able to memorize personal details like your diet and movie preferences.

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  • Amazon Alexa event live blog: all the news from the keynote

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    STKB337_ALEXA_D
    Image: Cath Virginia / The Verge

    Amazon is set to announce new Alexa features beginning at 10AM ET this morning — and we hope a few devices accompany them. There isn’t a way to watch the event remotely, but our team is here in person to bring you all of the updates as they happen.

    We’re expecting Amazon to announce its new AI-powered Alexa, which, according to earlier reports, could cost as much as $5 to $10 per month on top of a Prime membership. Reuters said in June that Amazon has considered the subscription pricing for a complete Alexa overhaul that could allow people to order dinner from services like Uber Eats or help write an email.

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  • We’re now inside Amazon’s event and waiting.

    We’re out of the cold and inside for the Alexa event. But not quite inside yet. We’re in a waiting area. Drinking Pellegrino. Living the life. I think the doors open for the main room at 9:30. Event starts at 10AM ET.

  • We’re on the ground at Amazon’s event.

    The show is set to start at 10AM ET. We’re in a (chilly) line outside, waiting to get live blogging. Follow along for all the big announcements.

    Selfie of Jennifer Pattison Tuohy and Chris Welch standing outside a building with an Amazon sign.
    Image: Jen Tuohy / The Verge
  • What to expect from Amazon’s big Alexa event this week

    Amazon’s Alexa logo against a blue background
    Amazon’s Alexa logo against a blue background
    Illustration by Alex Castro / The Verge

    Amazon is holding a press event this week, where we expect it to finally launch its “new” Alexa. This could be the beginning of a major shift in how we use generative AI in our homes, or it could be a big disappointment.

    The latter seems likely, based on the delays and persistent rumors that the voice assistant is struggling with its revamp. But I’m hoping we’ll at least end up somewhere in the middle — with a smarter, more useful Alexa, if not the “superhuman assistant” Amazon has promised.

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  • Wes Davis

    Wes Davis

    Amazon’s revamped Alexa might launch over a month after its announcement event

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    Alexa teaser image
    Illustration: Wes Davis / The Verge

    Amazon won’t launch the AI-powered upgrade for Alexa for at least a month after its showcase at an event set for February 26th, according to The Washington Post. The delay is reportedly at least partly because the updated assistant has issues with giving inaccurate answers to test questions.

    An anonymous Amazon employee told the outlet that the upgrade won’t come “until March 31 or later” due to the issues. The new Alexa could be tied to a subscription, with features like “the ability to adopt a personality, recall conversations, order takeout or call a taxi,” and was originally set to launch later this month as a free trial, the Post writes, citing internal documents and messages.

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  • There’s a hidden message in Amazon’s event invites

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    acastro_STK103__01
    Illustration by Alex Castro / The Verge

    Amazon sent out five different invites to its upcoming product event, and when pieced together, they spell out a familiar word: Alexa, the name of the company’s digital voice assistant.

    We assumed the event would be about Alexa’s long-heralded renaissance, and given this message, plus Amazon telling Reuters that the event will be Alexa-focused, it seems certain the new Alexa will arrive this month.

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  • Amazon announces February product event

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    Amazon has sent out invites to a February Devices & Service event hosted by Panos Panay.
    Image: Amazon

    Amazon sent out invites today for a February event in New York City. The individual invites give little clue as to what will be announced at the event, which will be hosted by Panos Panay and the Amazon Devices & Services team on February 26th.

    However, the blue swirly logo behind the words “You’re invited” does give off strong Alexa vibes, which originally made us think that the company will finally officially launch its new supercharged Alexa digital assistant. Then we found further evidence that’s the case by piecing together the five different invites Amazon sent out and discovering that, in fact, they spell Alexa.

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